White Expedition booking policy
Understand the payment schedule, cancellation windows, refund handling, and options when expedition plans need to change.
Effective date: March 7, 2026
A booking is confirmed after White Expedition receives the required advance payment and completes participant verification. The standard booking structure requires a 30% advance, with the remaining 70% paid before the expedition begins. Available payment methods may include UPI, bank transfer, and card payments.
Send cancellation requests in writing through White Expedition's registered contact channels. Refund eligibility is assessed from the date the written request is received, not from the date a participant stops travel or withdraws verbally.
For cancellations 30 days or more before departure, a partial refund may apply under the expedition policy. For cancellations 15 to 30 days before departure, the published policy provides a 50% refund. Cancellations made within 10 days of departure are not eligible for a refund.
When severe weather, route closure, safety risk, or an operational constraint affects departure, White Expedition may offer a date change or carry-forward option where it is feasible to do so. These options depend on the particular program and its operational conditions.
Events outside White Expedition's reasonable control—such as natural disasters, political disturbance, road blockages, aviation disruption, government restrictions, or emergencies—are handled under the operational policy and according to actual recoverable costs.
Some third-party and fixed-cost items can become non-refundable once processed or committed. Examples include permits, reserved logistics, and confirmed support costs required to operate the expedition.
Approved refunds are processed back to the original payment source. The time taken for funds to appear can vary according to the bank, card issuer, or payment gateway involved.
Policy support
Write to White Expedition with your booking details and the team can help with payment, cancellation, or refund questions.
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