Payment & Cancellation Policy

1. Booking and Payment Terms

As per our expedition operations model (including Friendship Peak and similar Himalayan programs), booking is confirmed only after advance payment and participant verification.

• 30% advance payment is required to confirm booking.
• Remaining 70% balance must be paid before expedition start.
• Accepted methods may include UPI, bank transfer, and card-based payments.

2. Cancellation by Participant

Cancellation requests must be sent in writing via registered contact channels. Refund eligibility is calculated from the date the cancellation request is received.

• 30+ days before departure: Partial refund as per expedition policy.
• 15-30 days before departure: 50% refund.
• Within 10 days of departure: No refund.

3. Postponement and Rescheduling

If expedition departure is impacted by severe weather, route closures, safety risk, or operational constraints, White Expedition may offer date adjustment or carry-forward options where feasible.

4. Force Majeure

Events beyond reasonable control (including natural disasters, political disturbances, road blockages, aviation disruption, government restrictions, or emergencies) are treated as force majeure and managed according to operational policy and actual recoverable costs.

5. Non-Refundable Components

Certain third-party or fixed-cost components (for example permits, reserved logistics, and committed support costs) may be non-refundable once processed.

6. Refund Timelines

Approved refunds are processed to the original payment source, subject to banking and payment gateway timelines.

7. Contact for Policy Support

For booking, payment, cancellation, or refund support, write to:
whiteexpeditionoffice@gmail.com